Author Archive

Monday Morning Quarterbacking Can Hurt Your Business

Head coaches of professional sports teams are favorite fodder for criticisms, both of their leadership and the management decisions they make. Sports Talk radio thrives off of sports fans that love to question the top management of their favorite teams. As an example, look at the criticism pointed towards  New England Patriot’s head coach Bill Belichick, a result of a decision he made during the 2009 season to go for it on a 4th and 2 situation, which ultimately failed and led to a defeat at the hands of the Colts. Monday-morning-quarterbacks across the country were questioning his decision making ability. One decision, from a man that has led his team to three Super Bowl championships in a ten year period, placed under what could be called undue scrutiny.

Human tendency is to outwardly criticize decisions that we may not understand or agree with. Your employees will do the same thing with decisions and actions you make!

While your decisions or your actions as a business owner or executive may not be discussed on a local radio talk show, you should count on them being scrutinized and become water-cooler topics amongst those that are affected.  

How can you avoid loss of productivity? Make sure you communicate to your team.  The biggest cause of rumors regarding management decisions is lack of communication. Explain to your team members why you are implementing a change.  Even if the change is an unpopular one, the fact that they have an understanding behind the decision will help them move more quickly through the change curve to acceptance.